Ease of Use...
Ease of Use.
- Cloud Hosted or Local Install
- Expert Hotelier can be hosted on our state-of-the-art cloud platform or installed locally on your network or on a single PC.
- One Screen does it all
- No need to open 100s of screens to manage a reservation, all details contained in one easy to read screen.
- Clean Billing
- Adjustments and corrections are hidden from view to give a clean professional looking bill, whilst maintaining a full audit trail for management and accounting.
- Easy Groups
- Simply create a group, add the required rooms. Choose options for centralised, individual or mixed billing, auto allocation of rooms, import names, automatic charging all from one screen.
- Merge Document
- Confirmations, welcome letters and follow ups are just a few of the documents that can be produced directly from Expert Hotelier.
- Task Management
- Create ‘to do’ lists for you and your colleagues to manage all the little things that seem to get forgotten.
Sales & Marketing...
Sales & Marketing.
- Online and Social Media
- Package rates and special offers through your own website, online travel agents and social media. Let the power of the internet work for you.
- Flexible Rates
- Automatically synchronise your best available rate to your occupancy, improving your revenue.
- Rate Parity
- Flexible rates flow straight through to all of your sales channels and online agents.
- Availability Screen
- View your live availability, quote the best rate, analyse business, all from one interactive screen.
- Sources and Contracts
- Customise where your bookings are coming from with their own rate plans, billing formats and special notes. Track their performance, know which companies or promotions are working for you.
- Guest History
- Save preferences for returning guests, create mailshots and promotions. The best business is repeat business.
- Debtor Control
- Complete, integrated sales ledger with payment matching, statements and aged debt reporting.
- Excel Reporting
- Production of revenue reports in Excel format makes it easy to store and share information across different departments even if they are not in the same building.
- Foolproof Banking
- Match your banking control to your shift patterns making each shift responsible for their takings to provide greater accuracy and security.
- Business Forecasting
- Forward revenue reporting with budget comparisons. Know your targets and performance in time to do something about it.
- Report by sources and agents, audit your commission statements and eliminate mistakes. Pay the correct amount quickly and easily.
- Data Exports
- Export data to accounting system like Sage, Microsoft Dynamics, Sun, QuickBooks, Access Accounts plus custom exports of any data to Excel, CSV, Database and PDF formats.
- Point of Sale
- Interconnected to leading point of sale systems, centralised reporting and banking across all outlets.
- Table Diary
- Control your restaurant’s reservations, even out the demand at peak times, provide reliable integrated dining availability when making room reservations.
- Email Client
- Easy to use email client for all guest contact, mail shots, billing etc.
- Spa Reservations
- Manage availability of treatments, spa packages and leisure facilities for your guests and non-residents.
- Manage activation of guest phones, Internet access and other communications with automated billing.
- In Room Services
- Charge correctly and effortlessly for Minibars, TV, Air-Conditioning and other services.